Policy & Safety

POLICY AND SAFETY DOCUMENT

1.         User Conduct Guidelines:

  • The website should prominently display a code of conduct that outlines expected behavior for all users, with a focus on respectful communication and collaboration.

2.         Reporting Mechanism:

  • There should be a clear and easily accessible way for teachers and students to report inappropriate content, behavior, or safety concerns.
  • Reported issues should be promptly addressed by the platform’s support team.

3.         Content  Control and Moderation:

  • The website must implement content moderation mechanisms to prevent and remove inappropriate or harmful content.
  • Moderation should cover public posts, comments, and any user-generated content.

4.         User Profile and Privacy Settings:

  • Allow users to customise their privacy settings, including what information is visible to others
  • Provide options to control interactions and communication with other users

5.         Education Resources and Digital Citizenship:

  • The website can provide resources and guidelines for tutors and students to educate them about responsible online behavior, internet safety, and digital ethics.

6.         No Tolerance for Bullying or Harassment:

  • The platform should have a strict policy against bullying, harassment, or any form of harmful behavior.
  • Immediate action, such as warnings or account suspension, should be taken against those found violating these guidelines.

7.         Regular Safety Updates:

  • The website should regularly update users about safety measures, new features, and changes to conduct policies through email notifications or in-platform alert.

8.         Emergency Response Plan:

  • The platform should have an established plan for addressing serious safety incidents, such as cyberbullying or online harassment, and involve appropriate authorities if necessary.

9.         Notification of Changes:

  • Notify users of any changes topolicies or safety measures through emailor in-platform notifications
  • Ensure that usersactivelyacknowledge and agree to updated policies

10.      Legal Compliance:

  • Ensure  that policy and safety measres align with relevant laws and regulations.